Arrow Advertising – Return & Refund Policy
At Arrow Advertising, we are committed to delivering high-quality advertising services and client satisfaction. Please read our return and refund policy carefully before engaging our services.
1. Non-Refundable Services
Due to the nature of advertising, the following are non-refundable once work has started:
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Paid media placements (e.g., Google, Facebook, etc.)
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Creative or strategic work already delivered or in progress
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Campaigns that have already launched
2. Eligible Refunds
Refunds may be considered if:
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A duplicate payment was made
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There was a technical error on our part that prevented service delivery
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We failed to deliver services as outlined in a signed agreement
All refund requests must be submitted within 7 days of the issue.
3. Cancellation Policy
Campaigns may be canceled in writing with at least [X days] notice. If work has not begun, a partial refund may be issued (minus admin or prep costs).
4. Refund Process
If approved, refunds will be processed within 10 business days via the original payment method.
5. Contact Us
To request a refund or discuss a concern, please contact:
Arrow Advertising
Email: tryarrowads@gmail.com
Phone: 727-354-5823
