Our Policies 

1. Purpose

This document outlines the policies and procedures of Arrow Advertising LLC to ensure clarity, transparency, and consistency in all business dealings. By engaging in services with Arrow Advertising LLC, clients acknowledge and agree to abide by the policies set forth herein.

2. General Policy

Arrow Advertising LLC provides professional advertising, marketing, and promotional services to clients across various industries. Our team is committed to delivering high-quality work and maintaining strong business relationships based on honesty, professionalism, and mutual respect.

3. Sales Policy

• All Sales Are Final:
  All purchases, contracts, and service agreements made with Arrow Advertising LLC are final.
  Once payment is received, no refunds, cancellations, or chargebacks will be issued under any circumstances.

• No Refunds Policy:
  Due to the nature of advertising and creative services, once a campaign or project has been initiated, no refunds will be provided. Clients are encouraged to review all proposals, proofs, and drafts carefully before approval.

4. Payment Terms

• Invoices:
  All invoices must be paid according to the terms stated on the invoice (e.g., due upon receipt, net 15, etc.).

• Agreement to Terms:
  By paying an invoice, the client acknowledges and agrees to all terms, conditions, and policies of Arrow Advertising LLC as outlined in this document.

• Nonpayment:
  Failure to make payment may result in suspension of services, cancellation of ongoing campaigns, and/or legal action to recover the balance due.

5. Right to Refuse Service

Arrow Advertising LLC reserves the right to refuse service to any individual, business, or organization for any reason, including but not limited to:

• Inappropriate, offensive, or unethical project requests

• Violation of company policies or agreements

• Nonpayment or prior payment disputes

• Conduct that may harm the company’s reputation or integrity

6. Client Responsibilities

Clients are responsible for:

• Providing accurate and timely information required to complete projects

• Reviewing and approving creative materials before publication

• Ensuring that all materials provided to Arrow Advertising LLC are free of copyright or trademark infringement

7. Confidentiality

Arrow Advertising LLC respects client confidentiality. All proprietary or sensitive information shared during the course of a project will be handled with care and will not be disclosed to third parties without client consent, except as required by law.

8. Revisions and Project Approval

Revisions to creative work are limited as stated in the client’s proposal or agreement. Any additional revisions or changes beyond the agreed scope may incur additional charges.

9. Policy Updates

Arrow Advertising LLC reserves the right to update, modify, or amend these policies at any time. Clients will be notified of any material changes.

10. Acknowledgment

By engaging with Arrow Advertising LLC, requesting services, or paying an invoice, the client acknowledges that they have read, understood, and agreed to these Policies and Procedures.