They Said We Couldn't Do It Tee

 

Arrow Advertising – Return & Refund Policy

At Arrow Advertising, we are committed to delivering high-quality advertising services and client satisfaction. Please read our return and refund policy carefully before engaging our services.

1. Non-Refundable Services

Due to the nature of advertising, the following are non-refundable once work has started:

• Paid media placements (e.g., Google, Facebook, etc.)

• Creative or strategic work already delivered or in progress

• Campaigns that have already launched

2. Eligible Refunds

Refunds may be considered if:

• A duplicate payment was made

• There was a technical error on our part that prevented service delivery

• We failed to deliver services as outlined in a signed agreement

All refund requests must be submitted within 7 days of the issue.

3. Cancellation Policy

Campaigns may be canceled in writing with at least [X days] notice. If work has not begun, a partial refund may be issued (minus admin or prep costs).

4. Refund Process

If approved, refunds will be processed within 10 business days via the original payment method.

5. Contact Us

To request a refund or discuss a concern, please contact:

Arrow Advertising
Email: tryarrowads@gmail.com
Phone: 727-354-5823

 

Arrow Advertising LLC – Shipping Policy

At Arrow Advertising LLC, we aim to deliver all physical products and promotional materials in a timely and reliable manner. Please review our shipping policy below.

1. Order Processing

• Orders are processed within [1–3] business days after payment confirmation.

• Custom or bulk orders may require additional processing time; customers will be notified accordingly.

2. Shipping Methods & Delivery

• We offer standard, expedited, and bulk shipping options.

• Estimated delivery times:

  • Standard: 3–7 business days

  • Expedited: 1–3 business days

• Delivery timelines may vary based on location and carrier delays.

3. Shipping Rates

• Shipping charges are calculated at checkout based on package weight, size, and destination.

• Free shipping may be offered on qualifying orders (check promotions at time of purchase).

4. Tracking Information

• Once your order ships, a tracking number will be emailed to you.

• Please allow up to 24 hours for tracking to update.

5. Lost or Damaged Items

• If your order arrives damaged or is lost in transit, contact us within 5 business days.

• We'll work with the carrier to resolve the issue and offer a replacement or refund if applicable.

6. International Shipping

• International shipping is available to select countries.

• Customs fees, duties, or taxes are the responsibility of the customer.

7. Contact Us

For questions about your shipment, contact us at:

Arrow Advertising LLC
Email: tryarrowads@gmail.com
Phone: 727-354-6823